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Communication Plan
Document Communication Plan
Author: Minna Tapojärvi
Version: 1.0
Date: 02.02.2024

Introduction

The purpose of this communication plan is to define the communication methods and channels used for the Project Better Tukko 1.1. Clear and consistent communication ensures good information flow as well as helps to achieve project's quality objectives.

Stakeholders

Project Stakeholders can be divided into four groups from the point of view of communication:

  1. Project group team members Eetu Ihanus, Annemari Paulov-Halttunen, Anni Mäki-Ventelä, Minna Tapojärvi, Ilari Jussinmäki
  2. Project leader Eetu Ihanus, Scrum Master Marko Rintamäki
  3. Stakeholder representatives Product Owner Reima Parviainen
  4. Other external stakeholders Sini Karvonen and Jarmo Luostarinen from Combitech

This plan provides the basis for communication between the project team and three other project stakeholders.

General Communications Channels

Better Tukko 1.1 is using various forms of written and verbal communication: Discord, Teams, Zoom and Gitlab.

Written Communication Models

Project-related written communications use the document templates as described in the book 'Yrityksen viestintä' (Corporate Communications, Kortetniemi, 1997) / JAMK Jyväskylä University of Applied Sciences reporting guidelines. Digital document storage format is further defined in a specific documentation plan.

Internal Communications

Internal communications refer to communication within and inside the project group. Its goal is to convey project-related information to all members of the group, thereby supporting group collaboration and contributes to the formation of group identity. In addition, internal communication is the basis for all external communications. Internal project communication uses both formal and informal channels. The project team meets every week on monday and friday to plan tasks, go through what has been accomplished and update Gitlab issue board.

Communications with Coaches

Good and open communication between the team and the coaches is the key to allow coaches to have clear and complete view of the project, and thereby provide the team with sufficient resources to support the project and its progress. The most important communication channel will be various Discord channels. All significant events related to the project will be reported to coaches on the above mentioned channels.

Communications with Stakeholder Representatives

Discord messages play a key role in the communication between the project team and the stakeholder representatives. Reima Parviainen is responsible for current affairs on behalf of the stakeholder, and Marko Rintamäki (Scrum Master) and Eetu Ihanus (Team Leader) for project management.

Communications with External Stakeholders

The Product Owner is the contact between project team and external stakeholders.

Monitoring and Evaluation of Communications

The success of the communications are continuously evaluated during the project. Any inconvenience will be addressed immediately and the communication plan modified if and / or necessary.

Sources

Original can be found here: http://homes.jamk.fi/~huojo/opetus/IIZP2010/